Worse of all, they took my driver's license to let me use the luggage cart which was probably the most humiliating experience of all. My wife asked for pillows and extra blanket and was told the maximum allowed was 2 tiny pillows and a blanket per room. I booked a 2 bedroom suite in Glendale that night and checked out 2 days early.
1 king, no upgrade or sofas despite listing my entire family on the reservation.
On arrival we were given a room at the very end with view of the parking lot not the resort. Most of my casino loses were to this facility as well. Mindful, I've always been uograded to a 1 BRM suite in the past except once. I booked a room at Harrahs at the resort site with my wife and 2 kids listed in the reservation last month. Since I've been so busy all year with little time to visit casinos I wanted to spend time at Harrah Ak-Chin to gamble as much as 5k to 10k tier points a day to earn toward 7 star for next year. When kids are out of school in the summer we travel normally. I am a physician that runs a business around the country and owns several properties on different parts of the country as well.
